Psychological safety for creating high-performing teams

Psychological safety is creating a work environment where people feel comfortable sharing ideas, asking questions, and admitting mistakes without worrying about being judged or punished. Fostering psychological safety is one of the most effective ways leaders can build high-performing teams.

High-performing teams don't happen by accident—they result from intentional strategies by influential leaders. There is no team without trust.

Harvard professor Amy Edmondson introduced the idea of creating a work environment where people feel comfortable speaking up, sharing their ideas, asking questions, and voicing concerns without worrying about being judged or punished. When team members feel safe, they're more likely to collaborate meaningfully, take risks, and learn from mistakes—essential for top performance.

When employees feel secure in expressing themselves, innovation thrives.

They are more likely to question the status quo, suggest innovative ideas, and actively participate in solving problems. Edmondson's research reveals that teams with psychologically solid safety excel in handling complex tasks because they communicate more openly and use each member's strengths better. Every leader knows that strong relationships are crucial to building high-performing teams. Whether it's the connections between team members or employees and their leader, trust is the foundation of any team's success. And that trust is cultivated through a culture of psychological safety.

Another necessary approach is for leaders to see mistakes as opportunities to learn, not as reasons for blame. Instead of punishing failure, they can encourage their teams to see mistakes as part of learning; this creates a culture of continuous improvement and reduces the fear of failure, empowering employees to take risks. Providing constructive feedback is key to fostering psychological safety. When feedback is given in a supportive and respectful way, employees feel encouraged to grow, not criticized. Regular, thoughtful feedback builds trust between leaders and their teams, making people feel safe and valued. Research shows that teams with psychologically solid safety are more likely to engage in creative problem-solving and take initiative, leading to better results.

Self-reflection is key for a leader to create a safe psychological environment leading to high performance.

High-performing teams come together around a common purpose and shared values. This shared vision brings everyone on the same page, ensuring each team member works toward the same goals. Shared goals and values give teams a clear sense of direction and purpose. They strengthen their identity and foster a sense of belonging, creating an environment where people collaborate and support one another. When everyone is aligned, team members are more likely to work smoothly together, combining their unique strengths to achieve results.

One of the primary benefits of high-performing teams is their ability to enhance productivity and efficiency. These teams consistently achieve their objectives more quickly and effectively than others, thanks to the synergy created by members who bring their unique skills. This collaboration allows tasks to be completed faster, maximizing productivity and contributing to the organization's financial success. In addition to their productivity, high-performing teams play a key role in shaping a positive workplace culture. Their commitment to collaboration and excellence sets a powerful example, inspiring others and creating an environment of support and motivation. This positive culture boosts employee engagement, satisfaction, and retention.

High-performing teams also thrive in environments that encourage autonomy and empowerment. When team members are free to make decisions and take ownership of their work, they become more motivated and accountable. This sense of responsibility drives them to exceed expectations, leading to exceptional outcomes and further contributing to the organization's achievements.

It's essential to define a high-performing team's purpose and goals clearly. Team members can align their efforts and work towards a common objective when everyone shares the same vision.  Each person must understand their role and responsibilities within the team. This clarity helps everyone contribute effectively and prevents confusion, ensuring the team operates smoothly and efficiently.

Are you interested in learning more about promoting psychological safety in your team?

Birn+Partners' various services include organizational development, including building psychological safety.Our Executive Consultant and Head of Test and Assessment, Jonna Ramm-Schmidt Sundholm, specializes in creating psychologically safe work environments.

/Birn+Partners, Finland